Remote Control – AirDroid Solutions https://seo-wp.airdroid.com AirDroid is an industry-leading developer specializing in mobile device management,including file transfer,remote support,device security management and more. Tue, 23 Jul 2024 09:10:20 +0000 en-US hourly 1 https://wordpress.org/?v=6.4.5 9 Ways to Open Task Manager in Windows 10/11 https://seo-wp.airdroid.com/remote-control/task-manager-shortcut-windows/ https://seo-wp.airdroid.com/remote-control/task-manager-shortcut-windows/#respond Tue, 23 Jul 2024 09:10:20 +0000 https://seo-wp.airdroid.com/?p=108612 There are many ways to open Task Manager in Windows 10/11. This guide presents nine easy and quick Task Manager shortcut ways for Windows 10/11.

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Task Manager is a handy tool in Windows that provides a detailed view of running processes, computer performance, and more. It also allows us to force-quit software that gets stuck. Simply put, it is a one-stop tool for monitoring and controlling your system.

There are multiple Task Manager shortcuts in Windows 10/11 to access the tool instantly. Therefore, this article will present 9 quick and easy shortcut ways to open the Task Manager. Let's get started!

task manager shortcut keys

Method 1. CTRL + ALT + Delete

The most common way to open Task Manager is to use the CTRL + ALT + Delete keys. Simply press these keys, select Task Manager from the list of options, and access it right away.

Ctrl+Alt+Delete to open task manager

Method 2. CTRL + ALT + Esc

Another hotkey for Task Manager is CTRL + ALT + Esc. When you press these keys, the Task Manager will open directly.

use Ctrl+Alt+Esc to open task manager

Method 3. Windows + X

You can also use the Windows + X Task Manager shortcut keys to open the Power User menu and then access Task Manager from there. Follow the below steps:

  1. Step 1.From your keyboard, press the Windows key and the X key.
  2. Step 2.From the Power user menu, select Task Manager.
  3. Win+X to open task manager

Method 4. Right-click Start Menu

Other than pressing the "Windows + X" Task Manager shortcut key in Windows, you can access the same Power User menu by right-clicking the Start menu. Here's how to do it:

  1. Step 1.Bring your mouse close to the Start menu icon and right-click.
  2. Step 2.From the Power user menu, select Task Manager.
  3. right-click task menu to open task manager

Method 5. Right-click Task Bar

The taskbar located at the bottom is also a hotkey for Task Manager. Here's how to open Task Manager through the taskbar:

  1. Step 1.Right-click the empty area of the taskbar.
  2. Step 2.Select Task Manager.
  3. right-click task bar to open task manager

Method 6. From Search Bar

You can also open the Task Manager from the search bar as follows:

  1. Step 1.Click on the search bar and type Task Manager.
  2. Step 2.Click the best-match option to launch the Task Manager.
  3. search and open task manager

Method 7. Via Run Window

Another Task Manager shortcut in Windows 10/11 is through the Run window, as follows:

  1. Step 1.Press the Windows key + R key.
  2. Step 2.Type taskmgr and click OK.
  3. open task manager via run window

Method 8. Via Command Prompt

Command Prompt can also open Task Manager for you. Here's how to use Command Prompt:

  1. Step 1.Open the Command Prompt.
  2. Step 2.Type taskmgr and hit Enter.
  3. open task manager via command prompt

Method 9. From Control Panel

The last Task Manager shortcut for Windows 10/11 we want to share is through the Control Panel, as follows:

  1. Step 1.Search for the Control Panel in the search bar and launch it.
  2. Step 2.From the search bar in the Control Panel, search for Task Manager and open it.
  3. open task manager from control panel

Conclusion

Windows Task Manager is a useful tool for monitoring your computer processes/programs and ending troubling tasks. Due to its importance, Windows allows you to open Task Manager in multiple ways. So, choose one of the above Task Manager shortcuts for Windows 10/11 and access it right away. On top of that, if you want to open Task Manager on a remote desktop, you can use the AirDroid Remote Support tool to remotely control the other desktop and open the Task Manager easily.

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[Step-by-step] How to Enable Remote Desktop in Group Policy https://seo-wp.airdroid.com/remote-control/group-policy-allow-remote-desktop/ https://seo-wp.airdroid.com/remote-control/group-policy-allow-remote-desktop/#respond Fri, 19 Jul 2024 05:30:15 +0000 https://seo-wp.airdroid.com/?p=107996 Want to know how to enable remote desktop in group policy? In this article, we are giving you a simple step-by-step guide to enable and disable it.

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There is no denying that Remote Desktop Protocol (RDP) is an invaluable tool for personal and professional use. With it, you can easily connect to a computer remotely as if you were sitting right in front of it. A group policy is a feature of the Windows OS that enables administrators to manage the configuration of the system and its applications. Therefore, a group policy to enable Remote Desktop is a sure way to guarantee that all computers in a network can be accessed remotely.

This article provides you with step-by-step guide to enable and disable Remote Desktop using group policy.

Part 1. How to Enable Remote Desktop in Group Policy?

Creating a group policy to allow Remote Desktop is a rather straightforward process. You simply need to configure some settings within the Group Policy Management Console (GPMC).

Here is how to allow RDP in group policy:

  1. Step 1. Open Group Policy Management Console (GPMC)
  2. Tap Win + R to open the Run dialog box and type gpmc.msc to open the Group Policy Management Console.
  3. open the Group Policy Management Console

  1. Step 2.Create or Edit a Group Policy Object (GPO)
  2. In the GPMC, navigate to the domain where you want to apply the policy. You will find the Domains section on the sidebar.
    Right-click the desired domain and click the Create a GPO in this domain, and Link it here... option. Name your new GPO and click OK to save it.
    If you have selected an existing GPO, click the Edit option.
  1. Step 3.Enable Remote Desktop
  2. Go to Computer Configuration > Policies > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host > Connections.
    Locate and double-click on the policy setting named Allow users to connect remotely by using Remote Desktop Services.
    On the popup window, select Enabled and click OK.
  1. Step 4.Allow Remote Desktop Through Windows Firewall
  2. Still in the Group Policy Management Editor, go to Computer Configuration > Policies > Administrative Templates > Network > Network Connections > Windows Defender Firewall > Domain Profile.
    Double-click on the policy Windows Defender Firewall: Allow inbound Remote Desktop Exceptions.
    On the popup window, set the policy to Enabled and click OK.
  1. Step 5. Enable Network Level Authentication
  2. Go to Computer Configuration > Policies > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host > Security.
    Double-click on the policy Require user authentication for remote connections by using Network Level Authentication.
    On the popup window, set this policy to Enabled.
  1. Step 6. Allow Port 3389
  2. Go to Computer Configuration > Windows Settings > Security Settings > Windows Defender Firewall with Advanced Security.
    Right-click on Inbound Rules and click New Rule.
    First, select Port and click Next.

    select port option

    Select the TCP option, type 3389 in the Specific local ports field, and click Next.

    type new port

    Select the Allow the connection option and click Next.

    Allow the connection

    Select when the rule applies and click Next.

    select when to apply the rule

    Finally, name your rule and click Finish to save it.

    specify new rule name

  1. Step 7. Force the Group Policy Update
  2. To ensure that the new settings take effect immediately, you can force an update on the client computers. Open the Command Prompt on the client computer, type gpupdate /force, and tap Enter.
  3. force group policy update

Part 2. How Do I Disable Remote Desktop with Group Policy?

Apart from a group policy to enable Remote Desktop, you also need to know how to disable it. Sometimes, this is a necessary process for security reasons or to comply with other organizational policies. Fortunately, disabling Remote Desktop is just as easy as creating group policy to allow Remote Desktop.

Here's how to do it:

  1. Step 1.Open Group Policy Management Console (GPMC)
  2. Tap Win + R, type gpmc.msc and click OK to open the Group Policy Management Console.
  1. Step 2.Edit the Relevant Group Policy Object (GPO)
  2. Navigate to the domain where the policy is enabled, right-click on it, and click Edit.
  1. Step 3.Disable Remote Desktop
  2. Go to Computer Configuration > Policies > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host > Connections.
    Double-click on the policy setting Allow users to connect remotely by using Remote Desktop Services.
    Set the policy to Disabled and click OK.
  1. Step 4.Block Remote Desktop Through Windows Firewall
  2. Go to Computer Configuration > Policies > Administrative Templates > Network > Network Connections > Windows Defender Firewall > Domain Profile.
    Locate and double-click the Windows Defender Firewall: Allow inbound Remote Desktop Exceptions policy.
    Set the policy to Disabled and click OK.
  1. Step 5.Force the Group Policy Update
  2. Finally, force a group policy update on the client computers. Launch Command Prompt, type gpupdate /force, and press Enter. Wait until the group policy is updated.

Part 3. Best Remote Desktop Software - AirDroid Remote Support

While the above methods provide you with a robust solution for Windows environments, it's not always easy to use group policy to enable Remote Desktop. Instead, you can find a flexible and feature-rich remote support tool that will fit seamlessly into your work routine. One such tool is AirDroid Remote Support, which offers a comprehensive suite of features designed for efficient remote assistance.

AirDroid Remote Support

More specifically, the features that make AirDroid Remote Support your top choice are:

  • Cross-Platform Compatibility – quickly install the lightweight tool on all of your devices, including Windows, macOS, Android, and iOS devices.
  • User-Friendly Interface – the app’s interface is carefully crafted to make it easy for both IT professionals and end-users to initiate support sessions.
  • High-Quality Voice Chat – with this tool, you can take advantage of the audio chat to communicate effectively during your session.
  • Screen Sharing and Remote Control – gain full control of the remote device and take advantage of real-time screen sharing to make the most out of the remote session.
  • Messaging and File Transfer – use the practical chat box to send messages to remote users, and even transfer files between devices.

Steps to Use AirDroid Remote Support

  1. Step 1.Install AirDroid Remote Support on the remote computer. Secondly, install AirDroid Business on the host computer.
  2. Step 2.From the remote computer, launch the AirDroid Remote Support app and note the 9-digit unique ID.
  3. Step 3.From the host computer, launch the AirDroid Business app, paste the 9-digit ID, and click Connect.
  4. Enter Connection Code

  5. Step 4.Click Accept from the pop-up that appears on the remote computer.
  6. Accept Connection

  7. Step 5.Select the remote computer from the left sidebar on the AirDroid Business app and click Connect.
  8. connect to remote PC via AirDroid Remote Support

The Bottom Line

Now you know how to create group policy to allow Remote Desktop, as well as how to disable Remote Desktop from group policy. However, for more advanced and flexible remote support, AirDroid Remote Support is the tool you should go for. With its rich feature set and user-friendly interface, it makes providing remote assistance easier than ever before. Don’t miss out – try AirDroid Remote Support today to gain an invaluable tool for your business.

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[Fixed] AnyDesk Disconnected from the AnyDesk Network https://seo-wp.airdroid.com/remote-control/anydesk-disconnected-from-the-anydesk-network/ https://seo-wp.airdroid.com/remote-control/anydesk-disconnected-from-the-anydesk-network/#respond Tue, 16 Jul 2024 08:28:30 +0000 https://seo-wp.airdroid.com/?p=107468 Are you frustrated by the AnyDesk disconnected from the AnyDesk network error? Don't worry. This guide presents the best fixes to resolve this issue quickly.

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The AnyDesk disconnected from the AnyDesk network error message can sometimes frustrate users. It happens when the connection between the AnyDesk client and AnyDesk servers has some issues. However, it is a common and fixable issue.

In this guide, we will first examine what causes the "disconnected from the AnyDesk network" error and then present 8 proven fixes to resolve this error message. So, keep reading to resolve the issue yourself and access AnyDesk like before.

AnyDesk disconnected from AnyDesk network

Part 1. Why Is AnyDesk Saying Disconnected from the AnyDesk Network?

The AnyDesk disconnected from the AnyDesk network error mainly occurs when the AnyDesk client and AnyDesk servers are not able to make a proper connection.

AnyDesk error message

There are three possibilities as to why you are seeing this error message, as follows:

  • AnyDesk servers never received the communication request by the AnyDesk client.
  • AnyDesk servers have rejected the communication request by the AnyDesk client.
  • AnyDesk response has not reached the AnyDesk client.

The above issues can offer if:

  • Your internet connection is disconnected or weak.
  • AnyDesk servers are down.
  • System clock is incorrect.
  • System firewall or antivirus software is blocking AnyDesk.
  • You are using an outdated AnyDesk version.
  • IPv6 interference.

All the above reasons can lead to AnyDesk disconnected from the AnyDesk network error issue.

Part 2. How to Fix AnyDesk Disconnected from the AnyDesk Network

It is likely that you don't know the root cause of why the "disconnected from the AnyDesk network" error message is showing in your case. So, the best approach is to try out the below 8 proven ways to fix this issue:

Fix 1: Check the Internet Connection

If your internet connection is disconnected or weak, the AnyDesk client will not be able to communicate properly with AnyDesk servers. So, the first fix is to check your internet connection.

Make sure you are connected to the internet and that the connection is fast and stable. To check internet speed, you can use an online internet speed tester, like Ookla.

check Internet connection

If your internet connection is working perfectly, head to the next fix.

Fix 2: Check AnyDesk Servers Status

There is a possibility that AnyDesk servers are down or experiencing issues, which can cause the "disconnected from the AnyDesk network" error. Therefore, you should check the status of AnyDesk servers as follows:

  1. 1.Go to the AnyDesk status webpage and check if there are any reported issues or outages.
  2. 2.Check the AnyDesk website or its social media pages to see if the company has notified anything about server outage or maintenance.
  3. 3.Contact AnyDesk support and ask them about any backend issues.
  4. check AnyDesk server status

If there are no issues with AnyDesk servers, then proceed with the third fix.

Fix 3: Set the System Clock Correctly

Many users have reported that AnyDesk disconnected from the AnyDesk network error occurred because their system clock was incorrect. Simply put, your time zone settings may not be correct, so the system time with an online time server is not synchronized. Therefore, the next fix is to check and set your system clock correctly, as follows:

  1. 1.Right-click date and time in the taskbar and select Adjust date and time.
  2. adjust date and time

  3. 2.Make sure that Set time zone automatically and Set time automatically are enabled.
  4. 3.Click the Sync now button.
  5. 4.If the date and time are not auto-corrected, use the Set the date and time manually option to fix them manually.
  6. set time and date manually

Once you have fixed the system clock, check to see if the AnyDesk error has disappeared or remained.

Fix 4: Allow AnyDesk Through Firewall

Your OS firewall may sometimes prohibit some apps from functioning properly. So, there is a possibility that it also interferes with AnyDesk. Therefore, you should allow AnyDesk through the firewall as follows:

  1. 1.Open the Control Panel and navigate to System and Security > Windows Defender Firewall.
  2. launch Windows defender firewall

  3. 2.Tap Allow an app or feature through Windows Defender Firewall from the left sidebar.
  4. 3.Click Change settings and tick the AnyDesk checkbox.
  5. unblock AnyDesk from Firewall

  6. 4.Click OK.

Now that AnyDesk will face no interference from the firewall, try to use it again and see how it goes this time.

Fix 5: Turn Off Antivirus Software

If you are using third-party antivirus software, it may interfere with the connection. Therefore, you should turn off antivirus software temporarily. To do so, simply open the antivirus software and locate its option to disable protection temporarily.

Turn off antivirus software

Fix 6: Update AnyDesk

The AnyDesk disconnected from the AnyDesk network error can also occur if you are running an outdated AnyDesk version. So, check if there is a new version of AnyDesk available and install it.

To update AnyDesk, go to Settings > Access. Choose one of the options under the Automatic Update section. Once done, your AnyDesk software will update regularly as the new version is released.

Update Anydesk

Fix 7: Disable IPv6

Internet Protocol Version 6 (IPv6) is a network layer protocol that ensures communication happens over the network. Some users have reported that disabling IPv6 can fix the disconnected from the AnyDesk network error.

To disable IPv6, follow the below steps:

  1. 1.Open the Control Panel and click Network and Sharing Center. Choose the Change adapter settings option from the left sidebar.
  2. change adapter settings

  3. 2.Double-tap your network connection and then tap Properties.
  4. 3.Untick the Internet Protocol Version 6 checkbox and click OK.
  5. disable IPv6

Now that IPv6 is disabled, you can see if the error is resolved in AnyDesk.

Fix 8: Flush the DNS Cache

If the local DNS cache is corrupted, it can compromise the remote connection. So, it is recommended to flush the DNS cache as follows:

  1. 1.Launch Command Prompt.
  2. 2.Type the below commands one by one:
    ipconfig/release
    ipconfig/renew
    ipconfig/flushdns
  3. Flush DNS

  4. 3.Untick the Internet Protocol Version 6 checkbox and click OK.

Once DNS is flushed, launch AnyDesk and see if the disconnected from the AnyDesk network error is resolved.

Part 3. Better Alternative to AnyDesk

If you are unable to resolve the AnyDesk disconnected from the AnyDesk network error or you just want more reliable software, then AirDroid Remote Support should definitely be on your watch.

AirDroid Remote Support is a powerful remote access software. It provides error-free instant remote support and control for desktop and mobile devices. It ensures real-time fast support without any connectivity issues.

AirDroid Remote Support

The key features of AirDroid Remote Support software are as follows:

  • Easy-to-use interface to remotely access computers and smartphones from anywhere, anytime.
  • Always-on unattended remote access.
  • Assign roles with different access levels and manage devices by grouping.
  • Patented black screen mode on the controller device to avoid sharing confidential content.
  • Two-way file transfer.
  • Text and voice chatting during the remote support session.
  • Industry-grade security features, such as AES-256-bit encryption, TLS 1.2, two-factor authentication, and more.
  • Free to use.

In short, AirDroid is a full-fledged remote support solution that meets almost all remote support needs, such as IT support, secure remote work access, customer support, etc.

So, why think more? Download AirDroid Remote Support software and enjoy the full potential of remote access and support.

Conclusion

AnyDesk disconnected from the AnyDesk network error can occur due to multiple reasons, as discussed above. However, you can easily fix it by following the methods discussed in this guide. So, what you should do now is follow the above 8 fixes in sequence until the issue is resolved for you. Alternatively, you can skip all and use AirDroid Remote Support, as it offers an errorless and feature-rich remote control experience.

Be smart! Install AirDroid Remote Support and enjoy a modernized remote support solution.

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[Step-by-step Guide] How to Change Remote Desktop Port https://seo-wp.airdroid.com/remote-control/how-to-change-remote-desktop-port/ https://seo-wp.airdroid.com/remote-control/how-to-change-remote-desktop-port/#respond Thu, 11 Jul 2024 09:45:15 +0000 https://seo-wp.airdroid.com/?p=106751 Learn how to change the Remote Desktop port in this detailed guide, and what you need to consider while doing it.

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In recent years, RDP has become an invaluable tool for users who want to connect to their devices from remote locations, especially with the rise of remote and hybrid jobs. However, many malicious users try to take advantage of these connections, thus targeting the default RDP port, which is 3389. For this reason, knowing how to change Remote Desktop port will enhance your security, as you will make it harder for hackers to find and exploit your remote access.

In this article, we will walk you through this process. Apart from learning how to change RDP port, you will also discover the things you need to consider before doing that.

Part 1. What Is the Remote Desktop Port

If you're not familiar with the term, it is crucial that you first learn what it is. In reality, the Remote Desktop Port is the network port that the RDP service uses to listen for and accept connections. To make things clearer, when you are trying to connect to a remote computer via RDP, your request will be sent to this port. This is what allows the RDP to handle and complete the connection. By default, RDP uses port 3389.

Changing the default port is an essential process if you are concerned about your safety. If you learn how to change the RDP port, you can improve security by obscuring the service from potential cyber-attackers. It has been noticed that many automated attacks specifically target port 3389.

Part 2. How to Change Remote Desktop Port

In this section, we will show you how to change Remote Desktop port in a detailed guide. Follow these steps to complete the task successfully and enhance your security. But before we get into how to change RDP port, here are the requirements:

  • You need to have administrative access to the computer,
  • You will need to use Windows Registry Editor,
  • You can follow this guide for your Windows Server 2022, Windows 11, Windows 10, Windows Server 2019, and Windows Server 2016.

Now that we have covered the basic requirements, here are the steps to change the RDP port.


Step 1 – Backup the Registry

Before making any changes to the Windows Registry, we recommend that you back it up to prevent data loss if something goes wrong. To do that:

  1. 1.Press Win + R, type regedit, and click OK to open the Registry Editor.
  2. run regedit

  3. 2.In the Registry Editor, click on File and select Export.
  4. export file

  5. 3.Choose a location to save the backup file and click the Save button.

Step 2 – Locate the RDP-Tcp Registry Key


While still in the Registry Editor, go to the following path:


"HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Terminal Server\WinStations\RDP-Tcp". This registry key contains various Remote Desktop Protocol settings, including the RDP port.

Locate RDP registry key

In this step, you will change the RDP port. To do that, follow these steps:

  1. 1.Scroll down until you find the entry PortNumber and double-click on it to open its properties.
  2. find Port number

  3. 2.Select Decimal under the Base section. When you do that, you will see that the Value data becomes automatically 3389. Change the value to your desired port number. Remember that you can select a number between 1025 and 65535, and avoid ports that are known to be used by other services.
  4. change value data

  5. 3.Click OK to save the changes.

Step 4 – Allow the New Port in Windows Firewall

In the previous step, you have discovered how to change the RDP port. However, before you try to establish a remote connection, it would be useful to allow the new port in your firewall.

This way, you will ensure that Windows Defender won't flag the connection. Here is how to do that:

  1. 1.Open Windows Defender Firewall and click the Advanced settings option on the sidebar.
  2. open advanced settings in firewall

  3. 2.Click Inbound Rules on the left sidebar, and then, click New Rules on the right sidebar. Select Port and click Next.
  4. click new rules

  5. 3.Select the option Port and click Next to continue.
  6. select port option

  7. 4.Select TCP, and then type your new RDP port that you have created in the previous step.
  8. type new port

  9. 5.Select when the rule applies, type its name, and click Finish.

Step 5 – Restart the Remote Desktop Service

For all the changes to take effect, you need to restart RDP. To do that:

  1. 1.Press Win + R, type services.msc, and click OK to open the Services console.
  2. type services.msc

  3. 2.Scroll down to find Remote Desktop Services, right-click on it, and click the Restart option.
  4. restart remote desktop service

Step 6 – Establish a Remote Connection with the New Port

Now you are ready to connect to this device remotely using your new port. Here is how to do that:

  1. 1.From another computer, open Remote Desktop Connection.
  2. 2.Type the IP address, followed by a colon and the new port number.
  3. 3.Click Connect to establish the remote connection.

Part 3. Things to Note When Changing RDP Port

In the previous part, we have shown you how to change RDP port in a few simple steps. Nevertheless, there are some considerations that you need to keep in mind while doing so. The main things that you need to consider are the following:

  • Firewall and Router Configuration – it is important that your firewall and router settings allow traffic on the new port. In the guide, we have included a step on how to create rules to permit the connection. Therefore, ensure that you follow its steps carefully.
  • Security Considerations – while changing the RDP port is an effective practice against some cyber-attacks, it’s not a substitute for robust security practices. Use it alongside your other strategies for better and more enhanced security.
  • Network Compatibility – it is essential that your new RDP port doesn’t conflict with other services on your network. For this reason, you need to avoid using common ports that are used by other services.
  • Documentation – when you make such a significant change as this, it is crucial to document the port change and communicate it to all users in your network. This will ensure a smooth collaboration with your team members.

The Bottom Line

WKnowing how to change Remote Desktop port is essential for making your remote connections as secure as possible. This simple, yet effective, practice adds an additional layer of protection to your system. However, if you are looking for an alternative to RDP that prioritizes your safety, consider AirDroid Remote Support This tool provides a secure and user-friendly way to access and support remote devices, making it an excellent choice for both personal and professional use.

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[Must-know] How to Fix 0x204 Error on Remote Desktop https://seo-wp.airdroid.com/remote-control/0x204-remote-desktop/ https://seo-wp.airdroid.com/remote-control/0x204-remote-desktop/#respond Thu, 11 Jul 2024 03:55:41 +0000 https://seo-wp.airdroid.com/?p=106641 Understand the 0x204 Remote Desktop error and learn how to fix it in simple steps. Plus, discover a great remote support tool.

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Imagine the frustration of trying to complete your remote work, only to get the 0x204 Remote Desktop error. Unfortunately, this is one of the most common scenarios when you are using Remote Desktop for your remote assistance and support sessions. For this reason, it is important to understand 0x204 and learn any possible solutions that will be effective against it.

In this article, we are going through the most effective ways to fix the error code 0x204 on Remote Desktop.

fix the error code 0x204 on Remote Desktop

Part 1. What Is Error Code 0x204 in Remote Desktop

The error code 0x204 in Remote Desktop signifies a connectivity issue that has popped up between your client and remote devices. To be more precise, this error typically indicates that the client was unable to establish a remote connection due to numerous reasons. If you encounter this error message, and you don‘t know what to do to solve it, then it can hinder your work as you will be unable to connect remotely to your device.

An interesting note we need to mention is that the 0x204 Remote Desktop error code often appears when you are trying to establish a connection between Windows and macOS computers.

Part 2. What Causes Error Code 0x204 in Remote Desktop

Browsing the Microsoft community, you will find that many other users have also encountered this error code. But before we explain any possible solutions, it will be helpful to mention the factors that contribute to its appearance. Namely, these are the reasons why you get the error code 0x204:

  • Firewall Settings – there is no denying that firewalls can often cause various issues that prevent a Remote Desktop connection. For instance, one of the two devices might be blocking the connection if it flags it as suspicious.
  • Incorrect Port – many users don’t realize that Remote Desktop uses port 3359. If this port is closed on either one of the devices, then you will get this error code.
  • Remote Desktop Is Not Enabled – one common reason why this error appears is that Remote Desktop Services are not enabled on the remote device. However, without it, it will be impossible to establish a connection.
  • Redundant or Corrupted Temporary Data- this cause only refers to macOS computers. There are cases where the Remote Desktop temporary files on the Mac computer are either corrupted or there are redundant files. In this case, you might be prevented from connecting to this device remotely.
  • DNS Problems- in some cases, issues with the DNS might prevent you from connecting to a computer remotely using the PC’s name. In this instance, you can try using the IP address.

Part 3. How Do I Fix Error Code 0x204 on Remote Desktop

All of the above reasons can cause the 0x204 Remote Desktop error code. Fortunately, knowing the possible causes, you can try various fixes for them. In this section, we have picked the most effective ways to solve this issue:

1Configure Firewall Settings

If your firewall is blocking the remote connection, then the best thing to do is to whitelist it. Here are the steps to do that:

  1. Step 1.On the remote device, go to the Control Panel and click Windows Defender Firewall.
  2. Windows Defender Firewall

  3. Step 2.Click the Allow an app or feature through Windows Defender Firewall option on the sidebar.
  4. allow app through windows defender firewall

  5. Step 3.Click the Change settings button and then scroll down to find Remote Support and Remote Assistance. Make sure that both Private and Public boxes are checked. Click OK to confirm the changes.
  6. Check Firewall Settings

2Verify that Remote Desktop Is Enabled

Another important step to connect to a PC remotely is to enable Remote Desktop Services. Therefore, this is one of the most effective possible fixes. The steps for doing that are the following:

  1. Step 1.Right-click on the Windows icon and click the Run option. Alternatively, tap Win + R to open it.
  2. open Run window

  3. Step 2.Type sysdm.cpl and click OK.
  4. open System Properties

  5. Step 3.Go to the Remote tab and check the options under Remote Assistance and Remote Desktop. Under Remote Desktop, ensure the option Allow remote connections to this computer is checked.
  6. Ticked Allow remote connection

3Reconfigure Port Forwarding

One more possible fix for the error code 0x204 is to forward port 3359 to the IP address of the remote device. The steps for doing that are the following:

  1. Step 1.Tap Win + R to load the Run dialog, type cmd and click OK to open the Command Prompt.
  2. type cmd

  3. Step 2.Type ipconfig and tap Enter to find the IP address of your device.
  4. Step 3.Access your router’s settings and locate the Port Forwarding section. Forward port 3389 to the IP address you have noted from the previous step.

4Clean the Remote Desktop Temporary Files on Your Mac

As we have previously mentioned, the 0x204 Remote Desktop error often appears while trying to connect Windows and Mac computers. This solution can be applied to your macOS device. Here is how to clean the Remote Desktop temporary files from it:

  1. Step 1.Use Finder to locate the Group Containers folder.
  2. Step 2.In that folder, find the subfolder named UBF8T346G9.com.microsoft.rdc.
  3. Step 3.Right-click on it, and click the Move to trash option to delete it.

Part 4. Best Pick for Remote Desktop Software

Nevertheless, you might still be encountering this 0x204 error code despite your efforts. While this is happening, you won't be able to connect to your devices remotely. The solution to this is to find an alternative solution that offers more stability and user-friendly features. And your top choice is none other than AirDroid Remote Support. This tool has been specifically designed to satisfy your needs for stable, secure, and fast remote support. For this reason, it prides itself on a variety of features that make this process even more efficient.

AirDroid Remote Support

Some of the key features that make AirDroid Remote Support such an invaluable tool for both personal and professional use are the following:

  • Easy Setup and Use: the tool’s user-friendly interface simplifies the remote connection process. This means that you can start using it without having to go through a steep learning curve.
  • High Security: when you are establishing a remote connection, it is important to know that it will be secure and that it won’t give away your personal data. This is exactly what you get with AirDroid Remote Support.
  • Remote Control: gain full control of the remote device to perform any tasks you need, regardless if it’s an attended or unattended device.
  • Black Screen Mode: enhance your privacy with the black screen mode. This innovation turns your unattended device’s screen black to protect you from unauthorized access.
  • File Transfer, Messaging, Audio and Video Chat: all of these features enhance your remote support experience as they boost communication between devices.

Wrapping Up

The 0x204 Remote Desktop error code can be a significant hindrance to your productivity, as it prevents remote connections. Try all of the fixes we have included in this piece to find the one that works for you. But if you want another remote support solution, then you can’t go wrong with AirDroid Remote Support. This tool allows you to enjoy its enhanced features and greater reliability. Try AirDroid Remote Support by creating your free account and discover its full capabilities and potential.

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[100% Fixed] TeamViewer Connection Failed (No Route) https://seo-wp.airdroid.com/remote-control/teamviewer-connection-failed-no-route/ https://seo-wp.airdroid.com/remote-control/teamviewer-connection-failed-no-route/#respond Wed, 10 Jul 2024 11:26:47 +0000 https://seo-wp.airdroid.com/?p=106608 Learn the possible causes and how to fix the TeamViewer connection failed (no route) error, as well as a great alternative.

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There is no denying that remote access and support tools have become an indispensable part of your day-to-day life, for both personal and professional use. Among the most popular of these tools is TeamViewer. However, despite its reputation, it is not immune to technical issues, such as the "TeamViewer Connection Failed (No Route) error.

In this article, we will explain the "Connection Failed (No Route) TeamViewer" error, spot its causes, and give you some methods to fix it.

TeamViewer Connection Failed (No Route)

Part 1. What’s the “TeamViewer Connection Failed (No Route)” Error

First of all, you need to understand this error and when it can occur since it is something that many users have reported in the TeamViewer community. In essence, the "TeamViewer Connection Failed (No Route) error is an issue you might come across when you attempt to connect to a remote computer, where you have also installed the app. This error will happen when TeamViewer is unable to establish a route to the partner's device, thus being unable to establish a successful connection.

But when exactly does this error happen? In reality, there is no right answer as it can occur at various stages of the connection process. For instance, you might encounter it when trying to connect to a remote computer for the first time, or you might even see it during an active session if the connection suddenly drops. For this reason, the "Connection Failed (No Route) TeamViewer error can be very frustrating.

Part 2. Why Is TeamViewer Connection Failed No Route?

From the previous part, it becomes obvious that the "Connection Failed (No Route) TeamViewer error suggests that there is a blockage somewhere in the network. Therefore, understanding what's causing this blockage can also help you recognize the possible solutions.

The most significant factors that can lead to the "TeamViewer Connection Failed (No Route) error are the following:

  • Network Configuration Issues: sometimes this issue occurs due to incorrect network settings that prevent communication between your devices.
  • Firewall Restrictions: your firewall might also be blocking the necessary ports that TeamViewer requires to establish a connection.
  • Internet Connectivity Problems: another common cause is unstable or slow internet connections. TeamViewer requires an Internet connection to connect to a device remotely, therefore you should check its status before you attempt a connection.
  • TeamViewer Version Mismatch: if the local and remote devices are using different versions of TeamViewer, then you might run into this issue.
  • TeamViewer Bugs: in some cases, you are seeing this error message due to some bugs and glitches in the app.

Part 3. How to Fix the TeamViewer Connection Failed No Route Error

Now that you are aware of what might be the cause of the "TeamViewer Connection Failed (No Route) error you might see, there are various fixes you can try. The most effective solutions are the following:

1Restart TeamViewer

The first solution would be to just reboot TeamViewer on both local and remote devices. This method will resolve any temporary glitches you might be experiencing, thus solving the "Connection Failed (No Route) TeamViewer error.

  1. Step 1.Close TeamViewer on both the local and remote devices. Tap Ctrl + Alt + Del, open Task Manager, and right-click on TeamViewer. Click End Task.
  2. restart TeamViewer

  3. Step 2.Restart the application and attempt to reconnect.

2Check Network Connection

The next solution is to ensure that both devices are connected to a stable internet connection. If the connection is slow or unstable, try a wired connection as it might improve its stability and speed.

In addition to this, you can also try restarting your network hardware. Shut down your modem and router, wait for a few seconds, and then, reboot them. Make sure that both local and remote devices reconnect to the Internet before you try to establish the connection.

3Update TeamViewer

Before you attempt to establish a remote connection, it is important to verify that you are using the latest version of TeamViewer on both devices. The updated versions often include bug fixes and improvements that will make your experience better.

  1. Step 1.Go to the TeamViewer dashboard and click the ? icon. Click About TeamViewer, and you will see which version you are using.
  2. update TeamViewer

  3. Step 2.Repeat the process for all devices that you want to connect. If there is a mismatch, download the latest versions of the app.
  4. Step 3.In TeamViewer Classic, you can directly check for updates. Click the Menu on the top left corner, and then click the Check for new version option.

4Give "Full Access"

Another possible solution involves giving full access to the local computer. However, keep in mind that you need to repeat this process on both devices so that it works. Here is how to do it:

  1. Step 1.On TeamViewer, go to Settings > Advanced Settings, and click the Open advanced settings option.
  2. open advanced settings TeamViewer

  3. Step 2.Find the Advanced settings for connections to this computer section, and from the dropdown menu, select Full Access. Click OK to confirm your selection.
  4. give full access TeamViewer

5Flush DNS

Sometimes, flushing the DNS cache can solve the "TeamViewer Connection Failed (No Route). Follow these steps to perform it:

  1. Step 1.Type Command Prompt in the search bar, and click the Run as administrator option.
  2. Open command prompt

  3. Step 2.Type the command ipconfig/release and tap Enter to execute.
  4. flush DNS

  5. Step 3.Type the command ipconfig/renew and tap Enter.
  6. flush DNS

  7. Step 4.Type the command ipconfig/flushdns and tap Enter.
  8. Flush DNS

6Disable IPv6

In many cases, disabling IPv6 will solve the issue, so it's worth trying to do it on both devices. You can do this by following these steps:

  1. Step 1.Go to your Control Panel and click Network and Sharing Center.
  2. Network and sharing center

  3. Step 2.Click the Change adapter settings from the sidebar.
  4. Change adapter settings

  5. Step 3.Right-click on the network you are using and click the Properties option.
  6. open network property

  7. Step 4.Find Internet Protocol Version 6 (TCP/IPv6) and uncheck it. Click OK to confirm your option.
  8. disable IPv6

Part 4. Best Remote Desktop Software – AirDroid Remote Support

If the "Connection Failed (No Route) TeamViewer error still persists, there are alternatives that offer similar or even superior functionality. One such alternative is AirDroid Remote Support. This tool is an excellent solution for remote access and support, with a range of features designed to enhance your efficiency and productivity.

AirDroid Remote Support

AirDroid Remote SUpport's features include:

  • Cross-Platform Compatibility: AirDroid Remote Support allows seamless connection between all of your devices, regardless of their operating systems.
  • User-Friendly Interface: the intuitive and straightforward interface of AirDroid allows you to efficiently use it to its full potential from the very first time.
  • Secure Connections: security is a top priority for AirDroid. It uses robust encryption protocols to ensure that all connections are secure.
  • Real-Time Screen Sharing: this feature is great for remote support as it allows users to share their screens in real time.
  • Black Screen Mode: this innovative feature enhances your privacy since you can connect to your unattended device without worrying about leaking your data. The unattended device’s screen will turn black, thus blocking any unauthorized users.
  • File Transfer: AirDroid Remote Support permits file transfer between devices, facilitating the easy sharing of documents, images, and other files during remote sessions.
  • Voice and Text Chat: these communication tools are a game-changer as they enhance collaboration during remote support sessions. This way, you can effectively communicate and resolve any issues that might arise.

In Conclusion

The “TeamViewer Connection Failed No Route” error is frustrating if you are trying to establish a remote connection. Nevertheless, you can try one of these possible solutions to fix it. However, if you are looking for an alternative that doesn’t show any of these errors, then you should try AirDroid Remote Support. This excellent alternative boasts a robust selection of features that make secure remote support easier than ever before. Try AirDroid Remote Support today and experience seamless remote connectivity.

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[3 Easy Ways] How to Access My Home Computer Remotely https://seo-wp.airdroid.com/remote-control/how-to-access-my-home-computer-remotely/ https://seo-wp.airdroid.com/remote-control/how-to-access-my-home-computer-remotely/#respond Wed, 10 Jul 2024 07:25:41 +0000 https://seo-wp.airdroid.com/?p=106461 Want to remotely access your home computer from anywhere, anytime? Here are the top three easy ways to address how to access my home computer remotely.

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Imagine that you are away from your home and need to access some files from your home computer. For example, you may be at your office and need the project file you were working on late last night from your home computer. Similarly, you may be traveling and suddenly have to check/edit a document stored on your home computer.

Due to digital advancements, it is easier than ever to access your home computer remotely from anywhere. All it requires is using the right remote access software to remotely access and control your home computer. That's exactly what we will discuss in this guide. So, stick around to learn how to access my home computer remotely through three easy ways.

how to access my home computer remotely

Method 1. Microsoft Remote Desktop

The first and most common way to remote access a home computer is with Microsoft Remote Desktop. This Microsoft-developed tool allows users to access and control another computer remotely.

Compatibility

  • Windows 11, 10, 8.1, and 7
  • Windows Server 2022/2019/2016
  • Mac
  • iOS
  • Android

Requirement

  • The home computer must be running Windows Professional or Enterprise version.
  • Both computers should be connected to the same network; otherwise, a VPN connection should be configured.
  • Remote Desktop should be enabled on your home computer.

What It Can Do

  • Complete remote control of the home computer
  • Two-way file transfer
  • Run existing programs
  • Install or update software

Limitation

  • Learning curve
  • Only support remote home computer connection if it is running Windows
  • Professional/Enterprise version
  • Both computers need the same network connectivity for smooth connection.
  • Chances of network security breaches

Here's how to access my home computer remotely with Windows Remote Desktop:

  1. Step 1.Enable Remote Desktop mode on your home computer. To do so, navigate to Start > Control Panel > System > Remote Desktop and toggle on the button.
  2. enable Remote Desktop

  3. Step 2.From the host computer, search for Remote Desktop Connection and open it.
  4. find Remote Desktop Connection

  5. Step 3.Type the computer name or IP address and tap Connect.
  6. Remote Desktop Connection

Once the connection is made, you can now access your home computer with complete remote control.

Method 2. Chrome Remote Desktop

Chrome Remote Desktop is another powerful remote access software you can use to access your home computer remotely. As the name implies, this software is based on the Chrome browser. It requires you to install the Chrome Remote Desktop extension on your home computer and then access it from another computer using the Chrome browser.

Compatibility

  • Web
  • Windows
  • Mac
  • Linux
  • iOS
  • Android
  • ChromeOS

Requirements

  • Need Chrome browser
  • Need a Google account

What It Can Do

  • Complete remote control of the home computer
  • File transfer
  • Run existing programs
  • Install or update software

Limitation

  • One-way file transfer
  • No remote printing
  • Not suited for commercial use
  • May disconnect connection occasionally.

Follow the below steps to learn how can I remote into my home computer with Chrome Remote Desktop:

Step 1. Set Up Chrome Remote Desktop on Your Home Computer

  1. 1.Open the Chrome browser.
  2. 2.Head to https://remotedesktop.google.com/access/ and tap the Download icon.
  3. install Chrome Remote Desktop

  4. 3.Complete the extension installation.
  5. 4.After translation, click Turn on under Set up remote access.
  6. 5.Type the name of your computer and also the PIN.
  7. set PIN for chrome remote desktop

Step 2. Access the Home Computer from Another Computer

  1. 1.Open the Chrome browser on your host computer.
  2. 2.Head to https://remotedesktop.google.com/.
  3. 3.Log in with the same Google account.
  4. 4.Select your home computer.
  5. select home computer Chrome Remote Desktop

  6. 5.Enter the PIN and begin the session.

This way, you will be able to access your home computer remotely from the Chrome browser.

connect via chrome remote desktop

Method 3. AirDroid Remote Support

AirDroid Remote Support is the best way to access any computer remotely. It is the easiest, free, and secure remote access tool that provides a convenient way to access your home computer from anywhere, anytime. It stands out for its user-friendly design, high performance, and end-to-end AES-256 encryption.

AirDroid Remote Support

Compatibility

  • Windows 11, 10, 7
  • Mac 10.11 or above
  • iOS
  • Android

Requirements

  • Install AirDroid Remote Support apps on home and remote computers.

What It Can Do

  • Complete remote control of the home computer from another computer
  • Unattended access mode
  • Two-way file transfer
  • Voice chat
  • Remote printing
  • Remote app control
  • Update/install software
  • Tech support
  • Log remote access record
  • Permission and device management
  • Controllable clipboard
  • Black screen mode on the controlled device for protecting confidential content.

What It Can Do

  • Only 3 remote devices access in the free plan

Simply put, AirDroid Remote Support shines as an advanced and feature-rich tool for a complete remote access experience. Here's how to access my home computer remotely with AirDroid Remote Support:

  1. Step 1.Install AirDroid Remote Support software on your home computer and AirDroid Business software on the other computer.
  2. Step 2.From your home computer, launch the AirDroid Remote Support software. Follow the on-screen instructions to enroll the device in your organization.

    Windows Enroll

    During the enrollment process, you will be asked whether you want to give attended or unattended access. It is preferred to select Unattended access so that you can easily access your home computer without any physical authorization.

  3. Select Mode for This Device

  4. Step 3.From the other computer, launch the AirDroid Business software. Select your home computer from the list and click Connect.

    Connect Unattended Windows

    Once done, you will be able to remotely control your home computer.

    Remote Control Windows

That's it! This way, a 3-step process with AirDroid Remote Support allows you to access your home computer from anywhere. You can also use a Mac, iOS, or Android device to access your home computer with AirDroid.

Conclusion

The need to access a home computer can arise at any time. Therefore, it is important that you know how can I remote into my home computer. Above, we have discussed three methods to remotely access the home computer. Now, the final choice is yours. If you are looking for the fastest way, then Chrome Remote Desktop seems good. However, if you want to get unattended, secure, and high-performance remote access, then AirDroid Remote Support shines as the best pick.

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[Must-Know] How to Check If Someone Is Remotely Accessing Your Computer https://seo-wp.airdroid.com/remote-control/how-to-check-if-someone-is-remotely-accessing-your-computer/ https://seo-wp.airdroid.com/remote-control/how-to-check-if-someone-is-remotely-accessing-your-computer/#respond Fri, 05 Jul 2024 03:17:40 +0000 https://seo-wp.airdroid.com/?p=105768 Remote access scams are identifiable from multiple signs. Follow along to learn multiple ways on how to check if someone is remotely accessing your computer.

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Remote access is a convenient way to access another computer remotely. However, did you know that Americans lost $806 million in 2022 due to remote access scams (tech support scams)? Moreover, remote access scams are up by 52% in Australia during Q1 2024.

Remote access scams are terrifying. A third party secretly watches all your computer activities, accesses your accounts and data, and even pushes you out of your computer. So, if you are curious to know how to check if someone is remotely accessing your computer, then stick around.

In this guide, we will list signs to detect if someone is remotely accessing your computer and then list some effective measures to block unautomated remote access.

how to check if someone is remotely accessing your computer

Part 1. Things to Know Before Checking

1Can Others Access My Computer Remotely Without Me Knowing?

Yes, other people can access your computer remotely without you knowing. There are now many tools and techniques that can help hackers access your computer remotely. For example, remote access software, like TeamViewer, AnyDesk, and similar others, can give hackers complete control of your computer and even the ability to have unattended access.

Imagine that you received a fake support call. The person created a sense of urgency that your computer was vulnerable and should be fixed. You were convinced to install the remote access software and give access to your computer to troubleshoot the issue. That's it! Now, the hackers have complete access to your computer.

Other than the above approach, hackers can also access your computer through other means, like software vulnerabilities, malware, etc.

2Can You Tell When Someone Looks at Your Computer Remotely?

Yes, if you keep a close eye on your computer activities, you can suspect if someone is looking at or accessing your computer remotely. If you suspect unexpected cursor movement, new software installed, increased CPU usage, unusual network activity, and similar things, it can tell that someone is looking into your computer remotely.

Yes, if you keep a close eye on your computer activities, you can suspect if someone is looking at or accessing your computer remotely. If you suspect unexpected cursor movement, new software installed, increased CPU usage, unusual network activity, and similar things, it can tell that someone is looking into your computer remotely.

Part 2. How to Check if Someone Is Remotely Accessing Your Computer

There are many ways to detect if hackers are accessing your computer. Below, we have shortlisted five ways on how to tell if someone is accessing your computer remotely:

1Look for Intrusion Signs

If your computer is being accessed remotely, there will definitely be some signs of intrusion. Your job is to suspect those signs and then take action accordingly.

Here are some commons signs about how to know if someone is remotely accessing your computer:

  • Unexpected Cursor Movement: You may notice the mouse cursor moving on its own without your input.
  • Unfamiliar Software Installed: You may notice unfamiliar software installed on your computer.
  • Sudden Pop-ups or Error Messages: You may get sudden pop-ups, error messages, or Command Prompt windows popping and closing immediately.
  • Alerts from Antivirus Software: Your antivirus software is sending you alerts on suspicious activities.
  • Higher Network Activity: Your data consumption has increased significantly than usual.
  • Active Camera or Microphone: Your camera or microphone may be active without your permission.
  • Unknown Activities on Your Accounts: You may notice unauthorized logins, changes in personal information, new user accounts, and other unknown activities on your online accounts.

All the above signs are the indication that your computer may be under remote access by hackers.

2Check Your Computer's Recent Activities

Hackers won't just sit and watch you; they will try to perform different activities on your computer. So, another way for how to check if someone is remotely accessing your computer is to look into your computer's recent activities:

  • Check Recently Accessed Apps/Files:
    For Windows, go to the Start menu and look at the recently accessed apps/files.
    For macOS, click the Apple icon and then tap Recent Items to see recently accessed apps/files.
  • see recently accessed apps/files

  • Check Browser History: Check the browser history to see if you find unknown websites, downloads, or extensions. You can also go to the "My Activity" setting in Chrome to thoroughly see the browser history.
  • check browser history

  • Check Login Events: Check your login events to see failed login attempts or unusual computer access during strange day/night hours.
    For Windows, navigate to Control Panel > System and Security > Administrative Tool > Event Viewer. Select "Security" from the left side and review all login events.
    For macOS, use reliable third-party software to record and review login events.
  • check login events

3Interrogate Remote Access Programs

To access your computer remotely, the most common tactic is to install a remote access program in your computer and then use it to access your computer.

Check the Presence of Remote Access Program:

If you haven't installed any remote access program, then you should check the list of currently installed programs. Check if any remote access program is present on your computer, like AnyDesk, TeamViewer, etc. If yes, immediately uninstall it.

Check remote access program

Check Remote Access Program Activities:

If you use a remote access program for personal or work-related activities, you should check it under the currently running programs list. If you are not currently using the tool, it shouldn't be running on your computer. If it is still active, it indicates that scammers are using it in the background.

To check remote access program activities, launch Task Manager (for Windows) or Activity Monitor (for macOS) and view the running status of the remote access program.

check remote access program activities

4Check Your CPU Usage

CPU usage is another excellent way on how to know if someone is remotely accessing your computer. A high CPU usage when you are not running any power-hungry programs is an indication that some unknown processes are running in the background.

You can access CPU usage status from the Task Manager (for Windows) or Activity Monitor (for macOS). However, high CPU usage does not always mean unauthorized remote access. Sometimes, a program may be getting updated in the background, which can also lead to high CPU usage.

access CPU usage status

5Perform a Deep Antivirus Scan

The last way on how to tell if someone is accessing your computer remotely is to perform a deep antivirus scan. An antivirus tool can deeply scan all your computer programs and files. If it finds any malicious software or files, it will notify you and remove them. This will also be an indication that your computer is compromised.

deeply scan all your computer programs and files

Part 3. How to Block Unauthorized Remote Connections

If you are sure that someone has made it into your computer and is now accessing your computer remotely, don't waste any more minutes. Quickly follow the below steps to block unauthorized remote connections right away:

1Disconnect from the Internet Immediately

The Internet is the main source through which a scammer can access your computer. Once you disconnect the internet, you break the connection between your computer and the scammer. This now gives you time to diagnose your computer, remove malware or malicious software, and secure your accounts.

2Change Passwords from Another Secure Computer

If the scammer has been accessing your computer remotely for a while, they may also have your accounts' passwords. So, the next step is to change passwords.

To do so, use another secure device, such as a computer or a smartphone, and change the passwords of all your accounts, including banking, social media, email, etc. Try to create strong and different passwords from your previous ones.

3Scan and Remove Malicious Programs Using Antivirus Software

Now that your accounts are secured, your next move should be to detect and remove malicious programs from your computer.

First, manually check the list of your installed programs from the Control Panel (on Windows) or the Applications folder (on Mac). If you find any unknown or suspicious software, uninstall it. Secondly, also remove any remote access software you have installed.

Next, install antivirus software and let it scan and remove all the malicious programs and files.

4Backup Data and Factory Reset Your Computer

To ensure that your computer becomes free from any traces of hidden malware, you should factory reset your computer. However, make sure you backup your computer data first on a cloud or external hard drive.

5Secure Your Network Connection (Router)

Today's malware is capable of penetrating other devices linked with your Wi-Fi router. Therefore, the last step is to secure your network connection as follows:

  • Change the router login credentials.
  • Enable WPA3 or WPA2 encryption.
  • Disable the remote administration settings.
  • Update the firmware of the router.

That's it! This way, you can block unauthorized remote access and remove all the traces of malware or malicious tools in your computer.

Conclusion

With digital advancements, remote access scams are growing and becoming more sophisticated. Above, we have listed the potential signs of how to check if someone is remotely accessing your computer and then what mitigation steps to take. So, keep a close eye on your computer and avoid getting into the traps of remote access scams.

Furthermore, when you need remote access for work-related activities, make sure you choose secure remote work software like AirDroid Remote Support.

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[2024] How to Run Remote Desktop with Network Level Authentication https://seo-wp.airdroid.com/remote-control/remote-desktop-with-network-level-authentication/ https://seo-wp.airdroid.com/remote-control/remote-desktop-with-network-level-authentication/#respond Thu, 04 Jul 2024 08:57:00 +0000 https://seo-wp.airdroid.com/?p=105664 Learn everything you need to know about running a remote desktop with network level authentication, possible fixes, and how to turn it off.

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Network Level Authentication is a security feature that enhances the safety and security of remote desktop connections. In essence, it requires users to authenticate themselves before a remote session is established. This feature is invaluable when you prioritize privacy since it mitigates the risk of unauthorized access and cyber-attacks.

In this article, we will delve into what NLA is, how to run a remote desktop with Network Level Authentication, as well as how to disable it, and possible fixes for some of its common issues.

Remote Computer Requires Network Level Authentication

Part 1. What Is Network Level Authentication?

Network Level Authentication (NLA) is an authentication method that authenticates the identity of the user to the network before they are able to connect to a device remotely. The main difference between NLA and other authentication methods is that the authentication takes place before a full connection is made, instead of asking for credentials once it has been established. If you prioritize your privacy, you should use remote desktop with Network Level Authentication.

NLA functions as a gatekeeper for Remote Desktop Services, since it verifies the users trying to access the device remotely. In more detail, the key functions of RDP Network Level Authentication are the following:

  • Pre-Authentication – NLA ensures that the user is verified even before they can establish a remote desktop session. This pre-authentication process helps prevent unauthorized access to the remote system, giving you an extra layer of protection.
  • Reduced Resource Usage – since authentication occurs before creating the connection, it reduces the load on the remote computer. This happens because the device doesn’t have to process unnecessary sessions from users that have the appropriate permission.
  • Enhanced Security – of course, NLA protects the remote desktop service from various forms of cyber-attacks, such as DoS attacks.

Part 2. How Do I Run a Remote Desktop with NLA?

Running a remote desktop with Network Level Authentication requires a few setup steps to make sure that both the client and the host devices are configured properly. Here is how you can use RDP Network Level Authentication in a few simple steps:

Step 1 – Ensure that Your System Supports NLA

Before enabling NLA, remember to check that both devices support Network Level Authentication. To be more precise, NLA is supported in Windows Vista and later versions for clients, and Windows Server 2008 and later versions for hosts.

Step 2 – Enable Remote Desktop on the Host Computer

  • Click the Start button and go to Settings > System.
  • go to Windows system

  • Find Remote Desktop on the sidebar and click on it.
  • remote desktop settings

  • Toggle the switch to enable remote desktop.
  • Click Confirm.

Step 3 – Enable Network Level Authentication

  • Staying on the same window, click Advanced Settings.
  • Select the option Require computers to use Network Level Authentication to connect (recommended).

Step 4 – Set Up the Client Computer

  • Open Remote Desktop Connection on your remote device.
  • enter IP address

  • Before initiating a connection, click Show Options at the bottom left of the window. Go to the Advanced tab.
  • remote connection advanced settings

  • Make sure that under Server authentication, you have selected the option Warn me if server authentication fails.
  • Go back to the General tab, type the IP of the host computer, and click Connect to start the session.

Part 3. How to Fix the Remote Computer Requires Network Level Authentication?

Despite its benefits, you might sometimes encounter issues with NLA. One of the most common error messages you might get is "The remote computer requires Network Level Authentication, which your computer does not support". In this case, there are a couple of possible fixes that you can try:

1Check your Internet Connection and Run a Network Troubleshooter

The first thing you should check when you get this error message is the status of your connection as it affects NLA. Check that the cables are connected correctly, restart your router, and unplug and replug the cables. If the issue persists, then you can also try a network troubleshooter. The steps for running the troubleshooter are the following:

  1. Step 1.Go to Start > Settings > Update & Security > Troubleshooter and click the Additional troubleshooters option.
  2. additional troubleshooters

  3. Step 2.Click on Internet connections and then click the Run the troubleshooter button.
  4. run the troubleshooter

  5. Step 3.Wait for the troubleshooter to detect potential issues and try the recommended solutions.
  6. detecting problems

2Configure NLA in the Local Group Policy Editor

To solve this error, you might also need to disable NLA using the Group Policy Editor. You can do that by following these steps:

  1. Step 1.Tap Win + R and type gpedit.msc to open the Group Policy Editor.
  2. run group policy editor

  3. Step 2.Go to Computer Configuration > Administrative Templates > Windows Components > Remote Desktop Services > Remote Desktop Session Host > Security.
  4. Step 3.Double-click on Require user authentication for remote connections by using Network Level Authentication.
  5. Step 4.Select Disabled and click Apply to confirm your option.

3Restart your Network Adapters

Another reason why you might get this error message is because your network might not be working properly. Therefore, you can restart your networks to fix it. Here is how to do it:

  1. Step 1.Go to the Control Panel, and click Network and Sharing Center.
  2. Network and sharing center

  3. Step 2.Click Change adapter settings from the sidebar.
  4. change adapter settings

  5. Step 3.Right-click on your network and click Disable.
  6. disable the network

  7. Step 4.Right-click again on your network and click Enable. You can follow this process for both your Wi-Fi and your Ethernet connection.

Part 4. How Do I Turn off Remote Desktop Network Level Authentication?

In the previous section, we have briefly mentioned that disabling RDP Network Level Authentication might solve the error message you are getting. However, there might be other cases, where you may need to disable it. Namely, you might want to do it for compatibility issues or troubleshooting. In this section, we are going to show you more ways to turn off Network Level Authentication, in addition to disabling it with the Local Group Policy Editor we have explained in the previous section.

1Disable NLA via System Properties

  1. Step 1.Tap Win + R and type sysdm.cpl to open System Properties.
  2. open System Properties

  3. Step 2.Go to the Remote tab.
  4. Step 3.Go under Remote desktop and uncheck the option Allow connections only from computers running Remote Desktop with Network Level Authentication (recommended).
  5. Step 4.Click Apply and then OK.

2Disable NLA via PowerShell

  1. Step 1.Right-click on the Start button and click on Windows PowerShell (Admin).
  2. launch Windows PowerShell

  3. Step 2.Type $TargetMachine = “Target-Machine-Name” and tap Enter to execute the command.
  4. type command

  5. Step 3.Type (Get-WmiObject -class Win32_TSGeneralSetting -Namespace root\cimv2\terminalservices -ComputerName $ComputerName -Filter “TerminalName='RDP-tcp'”).SetUserAuthenticationRequired(0) and tap Enter.
  6. Step 4.Restart your device.

3Disable NLA via Windows Registry

  1. Step 1.Tap Win + R and type regedit to open the Registry Editor.
  2. run regedit

  3. Step 2.Go to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Terminal Server\WinStations\RDP-Tcp.
  4. click RDP Tcp

  5. Step 3.Find SecurityLayer, double-click on it, and set its value data to 0.
  6. set its value data to 0

  7. Step 4.Restart your computer to apply the changes.

In Conclusion

Remote desktop with Network Level Authentication (NLA) is a critical feature for securing remote desktop connections. Employ this authentication method to make your remote connections even more secure than ever before. Nevertheless, if you are looking for something more, you can try a tool that gives you access to a robust set of features that make remote support effortless, secure, and efficient. Try AirDroid Remote Support today to discover its amazing set of features to enhance your remote connection experience.

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[Fixed] RPC Server is Unavailable https://seo-wp.airdroid.com/remote-control/rpc-server-is-unavailable/ https://seo-wp.airdroid.com/remote-control/rpc-server-is-unavailable/#respond Thu, 04 Jul 2024 06:42:28 +0000 https://seo-wp.airdroid.com/?p=105553 Don’t let the “RPC server is unavailable” error disrupts your work. Find all the possible causes and fixes for it.

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Remote Procedure Call, or RPC, is a software communication protocol that allows a program on a local machine to request a procedure on a remote device on the same network. In fact, RPC is essential for the functioning of many networked applications, since it makes communication between devices possible. But what happens when you see the "RPC server is unavailable" error?

In this article, we will explore the causes of the "RPC server is unavailable" error, as well as some possible solutions to fix it.

the RPC server is unavailable

Part 1. Possible Causes for the "RPC Server is Unavailable" Error

There is not just one cause for the "RPC server is unavailable" error which can arise from various issues within your network or system configuration. Therefore, you need to be aware of the possible causes to find the appropriate fix. The most common causes for this issue are the following:

  • Network Connectivity Issues – a poor network connection can prevent the RPC server from being reached. In addition to this, you might see this error message if the remote computer is unavailable or disconnected.
  • RPC Service Not Running – if the RPC service is not running or has stopped, it can lead to this error.
  • DNS Problems – incorrect DNS settings might lead to difficulties in resolving the RPC server’s address, which will bring you this message.
  • Firewall Settings – your firewall might be the culprit as it might block the ports necessary for RPC communication.
  • Incorrect Permissions – if you don’t have sufficient permissions in the Group Policies to use the RPC service, you might get this error.

Part 2. How Do I Fix RPC Server Is Unavailable?

Since this error originates from multiple sources, it will be useful to name all possible fixes. Below, we are going through numerous solutions depending on what's causing the "RPC server is unavailable" issue.

1Network Connectivity Issues

If the error is caused by network connectivity issues, you can do the following:

  1. Step 1.Ensure all cables are connected properly.
  2. Step 2.Verify the network connection status. Go to Start > Settings > Network & Internet to check it.
  3. verify network connection status

  4. Step 3.Restart your router and modem to refresh the network connection.
  5. Step 4.Use the Command Prompt to check network connectivity by pinging the RPC server with the command “rpcping”.
  6. check network connectivity

2RPC Service Not Running

If the RPC service has stopped working for some reason, you can follow these steps:

  1. Step 1.Press Win + R, type services.msc, and press Enter.
  2. type services.msc

  3. Step 2.Locate the Remote Procedure Call (RPC) service in the list.
  4. Locate the “Remote Procedure Call (RPC)” service

  5. Step 3.Ensure that its status is set to Running and the startup type is set to Automatic.
  6. Step 4.If not, right-click the service set the startup type to Automatic and click OK.
  7. Run RPC

  8. Step 5.Repeat this process for the services DCOM Server Process Launcher, RPC Endpoint Mapper, and Remote Procedure Call (RPC) Locator.
  9. Step 6.Restart your computer.

3DNS Problems

If this error is caused by DNS problems, do the following:

  1. Step 1.Open the Control Panel and go to Network and Sharing Center.
  2. Network and sharing center

  3. Step 2.Click on the Change adapter settings option on the sidebar.
  4. change adapter settings

  5. Step 3.Right-click your network connection and click on Properties.
  6. open network property

  7. Step 4.Select Internet Protocol Version 6 (TCP/IPv6) and click Properties.
  8. open IPv6 property

  9. Step 5.Ensure that the Obtain DNS server address automatically is selected.
  10. Obtain DNS server address automatically

4Firewall Settings

If the "RPC server is unavailable" error appears due to your firewall, you need to follow these steps:

  1. Step 1.Go to the Control Panel and click on Windows Defender Firewall.
  2. Windows Defender Firewall

  3. Step 2.Click on Allow an app or feature through Windows Defender Firewall from the sidebar.
  4. Allow app or feature through Windows Defender Firewall

  5. Step 3.Ensure that Remote Assistance is allowed on both Private and Public networks.
  6. allow remote assistance through firewall

  7. Step 4.If not, click Change settings and check both boxes.

5Incorrect Permissions

If this error is caused by insufficient permissions from the Group Policies, you need to follow these steps:

  1. Step 1.Search for the Registry Editor and click Open.
  2. open registry editor

  3. Step 2.Go to Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\RpcSs, locate Start, and double-click on it.
  4. start RPC services

  5. Step 3.If it’s not, set the value data to 2.
  6. set the value data to 2

  7. Step 4.Repeat the same for the paths Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\DcomLaunch and Computer\HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\RpcEptMapper.
  8. Step 5.Restart your computer.

Part 3. Better Remote Desktop Software

While fixing the RPC server issue is critical, sometimes it is better to consider alternative solutions for remote desktop support that can offer more reliability. One such app is none other than AirDroid Remote Support. This excellent option allows you to bypass these issues with RPC and establish remote connections in no time.

AirDroid Remote Support is a powerful tool designed to provide efficient remote assistance, making it an invaluable tool for IT support teams. With it, you can troubleshoot and resolve issues on remote devices without much spending much effort or time.

But what makes this app such a great tool is the interesting set of features it provides. Namely, you can take advantage of:

AirDroid Remote Support

  • Cross-Platform Support – you can use the app on Windows, macOS, Android, and iOS devices.
  • Screen Sharing – quickly share your screen in real time to make the process easier and more effective.
  • Voice Call Support – communicate directly via voice call for clearer instructions and guidance.
  • Remote Control – gain full control of the remote device.
  • File Transfer – send files between devices quickly and easily.
  • Black Screen Mode – use the innovative black screen mode when controlling an unattended device for enhanced security.

Steps to Use AirDroid Remote Support

  1. Step 1.Install AirDroid Remote Support on the remote computer. Secondly, install AirDroid Business on the host computer.
  2. Step 2.From the remote computer, launch the AirDroid Remote Support app and note the 9-digit unique ID.
  3. Step 3.From the host computer, launch the AirDroid Business app, paste the 9-digit ID, and click Connect.
  4. Enter Connection Code

  5. Step 4.Click Accept from the pop-up that appears on the remote computer.
  6. Accept Connection

  7. Step 5.Select the remote computer from the left sidebar on the AirDroid Business app and click Connect.
  8. connect to remote PC via AirDroid Remote Support

The Bottom Line

The "RPC server is unavailable" error can be very frustrating since it hinders and disrupts your work. However, there are possible solutions for it depending on the cause. If you are looking for a more reliable and feature-rich remote desktop support experience, consider downloading AirDroid Remote Support. With its intuitive interface and robust set of features, it promises to become your go-to tool for remote support. Download AirDroid Remote Support today to discover a dependable and efficient remote assistance tool.

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