Home> Tutorial> How can I Find and Use the Factory Reset Feature on AirDroid Business?
Table of Contents
Step 1: Locate the Device
Step 2: Initiate Factory Reset
Step 3: Confirm Factory Reset
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How can I Find and Use the Factory Reset Feature on AirDroid Business?

Table of Contents[ShowHide]
Step 1: Locate the Device
Step 2: Initiate Factory Reset
Step 3: Confirm Factory Reset

In this tutorial, we'll guide you through the process of using the Factory Reset feature in AirDroid Business. Factory Reset, also known as Master Reset, Hard Reset, or Formatting, restores your Android device to its original system state. It's important to note that performing a Factory Reset will delete all data on the device, including files, pictures, account settings, and apps.

  1. Step 1
    Locate the Device
  2. To begin, navigate to Devices > Device List. Find the group that contains the device you want to reset, and click on the device under Device Name.
  3. Locate the Device
  1. Step 2
    Initiate Factory Reset
  2. You'll see the Factory Reset function in the device's options. Click on it to initiate the reset process.
  3. Initiate-Factory-Reset
  1. Step 3
    Confirm Factory Reset
  2. A pop-up window will appear, asking you to confirm the Factory Reset. Enter the login password you used to log into the Admin Console to confirm, and the Factory Reset process will start.
  3. Confirm-Factory-Reset
    4. Note : Before proceeding with a Factory Reset, there are a few important things to keep in mind:
    1. This process cannot be undone. Please back up any important information. If you need to transfer information from the device, please refer to our guide on data transfer.
    2. Offline devices cannot receive the Factory Reset command.
    3. If the Google FRP (Factory Reset Protection) is triggered after the Factory Reset, you'll need to enter the Google account information associated with the device.
    4. To avoid triggering Google FRP, remove any Google account and screen lock on the device before performing the Factory Reset.

By following these steps, you can effectively use the Factory Reset feature in AirDroid Business. This can be particularly useful when you need to restore a device to its original state for troubleshooting or before reassigning it to a new user.

Note : You can also set a Policy in AirDroid Business to prevent users from Factory reset the devices without your permission. Click here to learn how to set a Factory Reset Policy.
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