What is Restricted Access and How to Use It on AirDroid Business?

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Part 1 : What is Restricted Access?

Part 2 : How to Use the Restricted Access Feature on AirDroid Business?: Step 1: Navigate to Policy & Permission; Step 2: Enable Restricted Access on the Admin Web Console; Step 3: Enable Restricted Access on the controlled end; Step 4: Step 4: Start the Remote Control in Safe

AirDroid Business provides a Restricted Access feature for remote control security. In this article, we will explain what is the Restricted Access feature and how to use it on AirDroid Business.

1What is Restricted Access?

Suppose you are a manufacturer who makes and sells devices like POS machines, Android Robots, and TV boxes. In that case, you may need to access your customers' devices to offer remote support, but your customers may worry about security and privacy when someone remotely accesses their devices.

In this case, Restricted Access empowers customers to confirm remote access from the manufacturer. When Restricted Access is enabled on your customer's devices, you can remotely access their devices only after they accept the request that you initiated.

2How to Use the Restricted Access Feature on AirDroid Business?

Note : This feature is only available on the Standard and Enterprise Plans.

Step 1
Navigate to Policy & Permission
Login to the Web Console > Click on Devices > Select the group you want to adjust > Click on Policy & Permission.

Step 2
Enable Restricted Access on the Admin Web Console
When in Policy & Permission, choose Other Settings to enable Restricted Access on the controlled end.

Note : If your devices are unattended or the consent of the controlled devices is not required while using Remote Access features, please turn off this option.

Step 3
Enable Restricted Access on the controlled end
Then, you can ask your customer to enable the Restricted Access option on the Biz Daemon App or enable it directly before the devices are sold to your customers.

Note : If you don't want to ask for consent from the device end while using Remote Access features, please disable Restricted Access from the Biz Daemon.

Step 4
Start the Remote Control in Safe
Once the Restricted Access feature is enabled, any remote access request (such as Files, Remote Camera, View Mode, and Remote Control) will need the holder's authorization (a pop-up on the device's screen).

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What is Restricted Access and How to Use It on AirDroid Business?

1What is Restricted Access?

2How to Use the Restricted Access Feature on AirDroid Business?

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